Reference

What You Agree To When You Open an Account

These terms set the rules for every account on spribe — from how you fund your wallet with PayPal, Venmo, or Play+ to how withdrawals are processed and when accounts can be restricted.

Eligibility by state lawPayPal · Venmo · Play+ coveredAccount security obligationsWithdrawal conditions explainedDispute process outlined
spribe What You Agree To When You Open an Account
POLICY PRACTICES

How We Handle Your Data, Security, and Account Rights

Your account data is stored with encryption at rest and in transit. We do not sell your personal information to third parties. You can request a copy of the data we hold or ask for corrections by contacting support through the live chat or email paths above.

Data Retention

We keep account records for as long as required by applicable US regulations in your state. You may request deletion of non-required data through our support channel after account closure.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Two-step verification is available for your account and strongly recommended. If you suspect unauthorized access, contact us immediately via live chat so we can freeze the account and review transactions.

Requesting Changes

To update personal details — including the PayPal or Venmo account linked for payouts — submit a request through account settings or contact support with valid ID for verification.

CONTACT PATHS

Reach Us About Your Account Terms

Live Chat Start a chat session from your account dashboard. Our team can walk you through specific clauses or account restrictions without you leaving the page.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account — useful for disputes or payment questions.
Help Center Our help center has a dedicated Terms section. Search by topic — withdrawal holds, account suspension, or PayPal linking — and get the clause in plain language.

Common Questions About spribe Account Terms

These are the questions we hear most often from players in New York and across other eligible states when they first read through our terms.

Eligibility depends on your state's laws. You must meet the minimum age requirement under your state law and be physically located in a state where access is permitted at the time you play.

Yes. You can add PayPal and Venmo as separate funding sources in your account wallet. Each must be verified and registered in your name to comply with our identity rules.

Breaches — such as operating multiple accounts or providing false information — may result in account suspension, cancellation of pending withdrawals, and recovery of any improperly gained funds.

Contact our support team via live chat or email with your account ID and a description of the dispute. We aim to acknowledge disputes and provide a written response within a reasonable timeframe.

We post notice of material changes on this page before they take effect. Continuing to use your account after that period constitutes acceptance. We will not apply changes retroactively to completed transactions.

Once a Play+ deposit clears and posts to your account balance, it is subject to the same terms as any other funds — including withdrawal conditions and identity verification before payout.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.