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What You Need to Know Before You Play

Our legal terms set out your rights, our obligations, and how your account operates under applicable state law. Access to spribe is available only where local law permits — eligibility is determined by your state of residence, not a blanket national standard.

State-dependent accessAccount holder rightsUS-applicable termsData & privacy scopeContact paths included
spribe What You Need to Know Before You Play
HOW WE HANDLE THIS

Security, Data and Account Policy Practices

Data Handling

Personal data collected at registration and during ID verification is stored with SSL encryption. We do not sell your data to third parties; it is used strictly for account authentication and legal compliance under applicable state requirements.

Cookie Policy

We use session and analytics cookies to keep your account active and improve the lobby experience. You can manage cookie preferences through your browser settings; opting out of analytics cookies does not affect account functionality.

Account Security

Login is protected by a one-time passcode sent to your registered email or phone number. If you suspect unauthorized access, lock your account immediately from the security tab in settings and contact us via live chat.

Retention and Requests

You may request a copy of your stored data or ask for account closure at any time by contacting support. Closed accounts retain transaction records for the period required by your state's applicable financial regulations.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

Live Chat Start a chat session from your account dashboard for account-specific policy questions. Our team can pull your account record in real time and clarify which terms apply to your state.
Email Support Send detailed legal or privacy requests to our support email. Use the address listed under Contact in your account settings — we respond to documented policy queries with a written reply.
Account Settings Portal Many policy actions — reviewing accepted terms, updating your registered address, or downloading your transaction history — are handled directly inside your account settings without contacting support.

Common Questions on Policy and Your Rights

Access depends entirely on your state of residence and current local law. Eligibility is checked at registration using your verified address — no single federal rule covers all states.

Our account terms apply to the transaction on our side. PayPal and Venmo each have their own user agreements that also govern the transfer; both sets of terms are in effect simultaneously.

Send a written data request to our support email listed under Contact in your account settings. We'll compile and return your stored account data within the timeframe required by applicable state law.

If your state's eligibility status changes after you register, your account access may be paused. We'll notify you by email and explain the next steps, including any withdrawal options available.

We start with internal resolution — contact support with your account details and the specific issue. If that does not resolve it, the arbitration clause in the full terms document explains the escalation path.

We send an email notification to your registered address whenever material changes take effect. You can also check the version date on the terms page inside your account settings at any time.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.